• Order processing: 3 to 5 business days.

• Estimated shipping times:

 – International: 7 to 14 business days

• Shipping fees:

 Standard rates vary depending on your country and will be displayed at checkout.

• Free worldwide shipping on all orders over €100.

• You have 14 days from the date of delivery to request a return. Simply email us at contact@kr-skinko.comwith your order number and the product(s) you wish to return.

• Once your request is approved, please carefully pack the unopened item in its original packaging and send it to the return address we will provide. Return shipping costs are your responsibility.

• Upon receipt and inspection of the product, we will issue a refund within 5 business days, using the same payment method you used for your order. Please note that original shipping fees are non-refundable.

Absolutely.
All our products are 100% authentic and sourced directly from official Korean suppliers and brands. We do not work with grey market distributors or unauthorized resellers.

At Skinkō, authenticity and quality are non-negotiable — your skin deserves only the best.

As soon as your order is shipped, you will receive an email with a tracking link provided by our delivery partner. This link allows you to track your shipment in real time.

– Email: contact@kr-skinko.com
– Contact form: available on the “Contact” page of our website
– Response time: within 4 hours, 24/7