Shipping & Return Policy
Shipping Information
Order Processing
Orders are processed within 3 to 5 business days.
Estimated Delivery Times
International: 7 to 14 business days
Shipping Fees
Shipping fees are calculated at checkout based on your delivery address.
We offer free worldwide shipping on all orders over €100.
Important Notice
Skinkō is not responsible for delays caused by customs, carriers, or events beyond our control.
Return & Refund Policy
Return Eligibility
You may request a return within 14 days of receiving your order. To initiate the process, please email contact@kr-skinko.com with your order number and the item(s) concerned.
Return Conditions
Returned products must be unused, unopened, and in their original packaging.
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Refunds
Once the returned item has been received and inspected, we will issue a refund within 5 business days.
Original shipping fees are non-refundable. Refunds are processed to the original method of payment.